In recent months, a leader in civil and criminal justice technology solutions published numerous customer comments that regarded using their technology to solve and prevent crimes; crimes including inmate-on-inmate crimes. Securus Technologies gathered these customer comments from their many clients in the public safety, investigation, and corrections and monitoring industries.
Included in the announcement were comments from letters and emails that Securus Technologies have received from jail or prison officials from all over the country. These officials are responsible for both preventing and solving crimes, making their incarceration environment safer and better for everyone. Obviously locations and facility names were taken out of the published comments for safety reasons.
According to the CEO of Securus Rick Smith, the company creates a new service or product that helps these corrections officials and law enforcement solve and prevent crimes. His company has received thousands of emails and letters about what the company builds and how their technology has helped them to protect and serve.
One official commented that with the help of Securus his facility was able to weed out a corrupt staff member and have him arrested. Another claimed that the company’s technology allowed his facility to monitor information between inmates about drugs, alcohol, and contraband, which has led to many arrests. A client stated that his facility had been with Securus for more than a decade and that they appreciate the company’s commitment to continuously revolutionizing their technology. Other clients commented on how their investigation abilities have been approved and that the services that are offered are unrivaled.
Securus Technologies is a Dallas-based company that serves almost 3,500 agencies within the public safety, law enforcement, and corrections sectors. The company serves an estimated 1.2 million inmates in these facilities. They provide facilities with incident management, public information, emergency response, monitoring, investigation, and communication services.